Ibibazo

faq
Ibiciro byawe ni ibihe?

Igiciro giterwa nibikoresho, imiterere nuburyo bwo gushushanya, imiterere idasanzwe izamura igiciro cyo gutunganya, uburyo busanzwe bwo hasi burimbere burushanwe kubiciro, tuzatanga igiciro cyiza cyujuje ibyifuzo byawe ukurikije ibyo ukeneye.

Ufite umubare ntarengwa wateganijwe?

Bamboo collections, minimum quantities will be 2000pcs of each, for PLA collections, minimum quantities will be 12000pcs of each, if you have special request looking in smaller quantities, please contact anna.kat@sustainable-bamboo.com

Urashobora gutanga ibyangombwa bijyanye?

Nibyo, tuzatanga Inyemezabuguzi, Urutonde rwo gupakira, Umushinga w’indege, Raporo y'Ikizamini (imbere) nk'inyandiko zisanzwe, Igihugu cyaturutse, COC (icyemezo cyemeza) GSP (Icyemezo cy'inkomoko), MSDS, Inkunga y'ubushake ku bushake kuri (Ecocert, Cosmos, BDIH, Vegan nibindi) bizaba inyongera zabajijwe.

Ikigereranyo cyo kuyobora ni ikihe?

Kuburugero, igihe cyo kuyobora ni iminsi 7-10.Kubyara umusaruro mwinshi, igihe cyambere ni iminsi 45-60 nyuma yo kubona ubwishyu.Ibihe byo kuyobora bitangira gukurikizwa mugihe (1) twakiriye amafaranga yawe, kandi (2) twabonye ibicuruzwa byawe byanyuma.Niba ibihe byacu byo kuyobora bidakorana nigihe ntarengwa, nyamuneka jya hejuru y'ibyo usabwa hamwe na depite yo kugurisha.Mubibazo byose tuzagerageza guhuza ibyo ukeneye.

Ni ubuhe buryo bwo kwishyura wemera?

You can make the payment to our bank account,  regularly we do 50% deposit, 50% balance before delivery. If for special required, please reach to anna.kat@sustainable-bamboo.com.

Garanti y'ibicuruzwa ni iki?

Turemeza ibikoresho n'imikorere yacu.Kugirango tumenye neza ibizamini byumwuga no kugenzura umusaruro, Turatanga kandi itsinda rya serivisi nyuma yo kugurisha kugirango tumenye uko ibicuruzwa byagurishijwe nyuma yo kugurisha ibicuruzwa kugirango tumenye serivisi zidafite ibibazo kuva twatangira ubufatanye kugeza ibicuruzwa 'nyuma yo kugurisha .

Uremeza ko ibicuruzwa bitekanye kandi bifite umutekano?

Nibyo, burigihe dukoresha ibikoresho byabugenewe byo gupakira pallete kugirango dupakire buri buryo bwibicuruzwa, tumenye ko biri mubipfunyika umutekano.Dukoresha kandi ubushyuhe burigihe kubintu bimwe bidasanzwe nka PLA kugirango tumenye neza ko bikomeza kuba byiza nyuma yigihe kinini cyo gutwara.Ku bikoresho, dukoresha umufatanyabikorwa wizewe ku isi imyaka myinshi, niba ufite uwatoranijwe, twishimiye gukoreshwa namabwiriza yawe.